Company Showcase: DMS (Digital Multi-Media Services)
Gary Downey, CEO of DMS, has written a post about his company on Retail Customer Experience.com that bears repeating here:
DMS is on the cutting edge of the digital signage industry. We have the ability and the knowledge to deliver all the components necessary to achieve a complete custom digital signage solution for your business. We provide tailor-made products specifically designed in line with your budget, needs and target market. We take pride in our ability to customize our systems to fit your needs, from the custom branded displays designed and manufactured for State Farm to specifically designed software, or the building of a custom kiosk stand, DMS has the resources and the expertise to meet our client’s needs.
With more and more companies understanding the value of employing digital signage, demand for this technology is growing at an unprecedented rate. This demand has also generated a significant increase in new companies servicing this growing industry. Companies looking to utilize a digital signage network have many options to choose from. So, how do you choose from this growing list of companies vying for your business?
As the CEO of DMS, I look for quality, service and price when I do business with a company; DMS is built on these three principals: quality, service and price.
QUALITY: DMS prides itself with the offering of quality hardware and software. Our media players, LCD displays, software and content creation capabilities have been rated among the best in the industry. We have performed extensive research on these major components that make up a digital signage network. These items need to be robust and reliable as they are all integral to the overall performance of the system. Of course, along with the components of a digital signage network there are also many other questions that will confront a customer while choosing digital media: Which chipset? Which video output? Which LCD? Which manufacturer? All these questions should be carefully considered when choosing to do business with a digital signage provider; DMS will take the time to be certain that our products provide you with the quality and reliability you expect.
SERVICE: This is a technology driven industry, and sometimes things do go wrong, there is no company that relies on the internet that can boast 100% uptime. However, our networks are running at 98.7% uptime, and the 1.3% balance downtime is usually due to local internet connectivity, which is beyond our control. With DMS, one simple fact you can be assured of is 100% customer service satisfaction. Customer Service is a key ingredient to the success of any business, and DMS is no different; we provide our customers with the highest level of Customer Service 24/7.
PRICE: You know the saying: “You get what you pay for”, and with DMS, you certainly will get so much more with our products and services. You will find our pricing to be exceptional, and combined with our solid line of products, extensive knowledge in this industry and our Customer-driven service; you will get all you expect and more. Our media players are designed and priced for reliability and performance, and our LCD’s and software are the best the industry has to offer.
I am sure you will be impressed not just with our products and our services, but with our company, our team of professionals, truly love what they do. As CEO of DMS, I ask you to give us a call for a “No-Risk/No-Obligation” consultation. I’m confidant you will be impressed. (973-396-2271)
Gary Downey
